I have lost my certificate. Is it possible to apply for a new one?
It is possible to apply for a replacement certificate; a processing fee of € 35 will be charged.
Is it possible to review the exam?
For a fee of € 80, a target-actual comparison can be performed at our business premises in Nuremberg, Germany. Conducting a target-actual comparison means that you will be presented the exam questions along with the solutions. You will have a time limit of 15 minutes to conduct this review. Subsequently, you will be denied access to the questions that are currently being used in the exam.
If I do not pass, is it possible to take the exam again?
Yes, you can re-take the exam; however, you will be charged another exam fee.
Do I have to meet any requirements to participate in the Foundation Level?
When will my certificate expire?
The validity of both, the Foundation and the Advanced Level certificates is indefinite.
Will I incur any other fees besides the exam fee?
Will I have to attend a course before I sign up for the exam?
No, attending a course is a choice you make at your discretion. You can also take the test right away. However, we recommend you attend a course offered by an accredited company.
Will you notify my supervisor/employer as to whether I have passed or failed the exam?